• Application Deadline:
• Position: Administrative Assistant



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• City Festac Town




• Job Field Administration / Secretarial 
  
  

Key Responsibilities

• Manage and oversee the customer service team to ensure high-quality support and satisfaction.


• Assist in the development and implementation of customer service policies and procedures.


• Handle customer inquiries and complaints effectively and professionally.


• Coordinate administrative tasks such as scheduling meetings, managing correspondence, and maintaining office supplies.


• Support management in daily operations and contribute to strategic planning.


• Prepare reports and presentations as needed for management review.


• Maintain organized records and databases to ensure efficient workflow.

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field.


• A minimum of 2 years of experience in an administrative role with customer service management experience.


• Strong organizational and multitasking skills.


• Excellent communication and interpersonal skills.


• Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.

What We Offer

• A dynamic and innovative work environment.


• Opportunities for professional development and career advancement.


• The chance to be part of a team driving a financial revolution.