• Application Deadline:
• Position: IT / Communication Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Borno




• City Maiduguri




• Job Field ICT / Computer 
  
  

Responsibilities

• Control and maintain IT systems to minimize IT service downtime


• Coordinate software installations and support day-to-day systems operations.


• Managing the internet connective in the office and also filed location


• Hardware and software support.


• Ensure that the anti-virus within the organization is updated on a timely basis.


• Performing preventive maintenance service on the IT equipment on a scheduled basis.


• Perform general repairs on IT equipment and peripherals as instructed


• Coordinate asset management and maintain an inventory schedule of all FRAD asset and equipment.


• Maintain an inventory of all software in use through diagnosing their status and performance.


• Maintain a record of all equipment received for repairs and maintenance.


• Ensure that internet invoices are received on time and forwarded to finance for payment 


• Provide help desk and technical support to the staffs.


• Respond to and resolve IT service outages by determining the probable cause, contacting the maintenance service providers where necessary and escalating if necessary


• Must have skills of handling digital camera


• Any other activities requested by Supervisor and senior management


• Manage FRAD websites and social media platforms which include content creation, picture and video uploads.


• Engage the audience and develop content for FRAD

Requirements

• 2 - 3 years of relevant experience in IT


• Must have sound knowledge of IT Microsoft Office suite including Word and Excel.


• Good technical writing/documentation skills Digital skills, developing video contents etc.


• You must be committed to the PSEA, ethics and code of conduct of the FRAD profession and familiar with the Core Humanitarian Standards.


• You must be a good team player able to organize and prioritize workload.


• Have digital marketing experience.

Desirable skills:

• Honesty


• Accountability


• team player


• ambition


• professionalism


• collaboration


• creativity and integrity.