• Application Deadline:
• Position: Telesales Executive



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 3 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Responsibilities

• Conduct outbound calls to existing and potential customers to promote and sell the company’s products and services.


• Respond to inbound customer inquiries, providing detailed information about products and services to drive sales.


• Accurately record customer details, purchase orders, and transaction information in the CRM system.


• Process customer orders efficiently, ensuring accuracy and timely fulfillment.


• Identify customer needs and recommend appropriate products and services to meet their requirements.


• Generate new leads through cold calling, referrals, and follow-up on marketing campaigns.


• Maintain and manage customer accounts, ensuring customer satisfaction and retention.


• Build and maintain strong, long-lasting relationships with customers to encourage repeat business and referrals.


• Follow up with customers post-sale to ensure satisfaction, resolve any issues, and identify additional sales opportunities.


• Handle customer objections and rejections professionally, using sales scripts and objection-handling techniques provided by the company.


• Continuously stay updated on product knowledge, industry trends, and competitor activities to effectively position the company’s offerings.


• Collaborate with the sales team and other departments to share customer feedback, coordinate efforts, and improve overall service delivery.


• Meet or exceed daily, weekly, and monthly sales targets and performance metrics, including call volume, conversion rates, and revenue goals.


• Maintain a high level of professionalism, enthusiasm, and product knowledge during all customer interactions.

Requirements

• Candidates should possess relevant qualifications with 1 - 3 years experience.