Virtual Assistant Trainer at Raphael Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
22 hours ago

Additional Details

Job ID
130074
Job Views
28

Job Description






About the Role




  • As our VA Trainer, you will be responsible for designing, delivering, and evaluating training programs to prepare aspiring virtual assistants for high-performance roles in international markets.

  • This role is ideal for someone with deep experience in the virtual assistance industry, a talent for teaching, and a passion for empowering others.



Key Responsibilities




  • Develop and update VA training curriculums, including lesson plans, presentation materials, assessments, and resource guides.

  • Conduct live virtual training sessions (Zoom/Google Meet) for cohorts of 10–50 trainees.

  • Provide 1-on-1 mentorship and performance feedback to trainees.

  • Teach a wide range of VA skills including:

    • Administrative support

    • Calendar & email management

    • Customer service

    • Social media management

    • Basic graphic design (Canva)

    • Content creation

    • Research & data entry

    • CRM tools (e.g. HubSpot, Zoho, Salesforce)

    • Project management tools (e.g. Trello, Asana, ClickUp)

    • Use of Google Workspace and Microsoft Office Suite

    • Evaluate trainee performance and certify those who meet required standards.

    • Keep up with industry trends and update course materials accordingly.

    • Collaborate with the recruitment and placement team to ensure trainees are job-ready.

    • Provide post-training support and guidance to help VAs transition into client roles.





Qualifications & Skills Required




  • 2 - 3 years experience working as a Virtual Assistant (or managing VAs).

  • Proven experience as a trainer, coach, or mentor (formal or informal).

  • Leadership capabilities

  • Highly motivated and adaptable with a Positive and solution-oriented mindset

  • Deep familiarity with VA tools and platforms.

  • Strong organizational and time management skills.

  • Excellent English communication skills (spoken & written).

  • Tech-savvy and comfortable using online platforms (Zoom, Google Meet, LMS, Slack, etc.).

  • Strong presentation and facilitation skills.

  • Empathetic, patient, and passionate about helping others grow.

  • Ability to teach international etiquette and client communication.

  • Prior experience creating SOPs and workflow systems.

  • Certification in training, coaching, or project management (an added advantage).



Working Conditions:




  • Fully remote, with flexible but consistent working hours.

  • Weekly team check-ins and training updates.

  • You must have a reliable laptop, reliable electricity, stable internet (minimum 10 Mbps), and a quiet workspace.



What We Offer




  • Competitive monthly salary (N150,000 - N200,000 per month based on experience and performance)

  • Opportunity to impact lives and create job opportunities.

  • Long-term career growth and promotion opportunities.

  • Access to paid courses, resources, and a vibrant remote team culture.



Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept