Virtual Assistant Trainer at Raphael Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
130074
Job Views
100

Job Description






About the Role




  • As our VA Trainer, you will be responsible for designing, delivering, and evaluating training programs to prepare aspiring virtual assistants for high-performance roles in international markets.

  • This role is ideal for someone with deep experience in the virtual assistance industry, a talent for teaching, and a passion for empowering others.



Key Responsibilities




  • Develop and update VA training curriculums, including lesson plans, presentation materials, assessments, and resource guides.

  • Conduct live virtual training sessions (Zoom/Google Meet) for cohorts of 10–50 trainees.

  • Provide 1-on-1 mentorship and performance feedback to trainees.

  • Teach a wide range of VA skills including:

    • Administrative support

    • Calendar & email management

    • Customer service

    • Social media management

    • Basic graphic design (Canva)

    • Content creation

    • Research & data entry

    • CRM tools (e.g. HubSpot, Zoho, Salesforce)

    • Project management tools (e.g. Trello, Asana, ClickUp)

    • Use of Google Workspace and Microsoft Office Suite

    • Evaluate trainee performance and certify those who meet required standards.

    • Keep up with industry trends and update course materials accordingly.

    • Collaborate with the recruitment and placement team to ensure trainees are job-ready.

    • Provide post-training support and guidance to help VAs transition into client roles.





Qualifications & Skills Required




  • 2 - 3 years experience working as a Virtual Assistant (or managing VAs).

  • Proven experience as a trainer, coach, or mentor (formal or informal).

  • Leadership capabilities

  • Highly motivated and adaptable with a Positive and solution-oriented mindset

  • Deep familiarity with VA tools and platforms.

  • Strong organizational and time management skills.

  • Excellent English communication skills (spoken & written).

  • Tech-savvy and comfortable using online platforms (Zoom, Google Meet, LMS, Slack, etc.).

  • Strong presentation and facilitation skills.

  • Empathetic, patient, and passionate about helping others grow.

  • Ability to teach international etiquette and client communication.

  • Prior experience creating SOPs and workflow systems.

  • Certification in training, coaching, or project management (an added advantage).



Working Conditions:




  • Fully remote, with flexible but consistent working hours.

  • Weekly team check-ins and training updates.

  • You must have a reliable laptop, reliable electricity, stable internet (minimum 10 Mbps), and a quiet workspace.



What We Offer




  • Competitive monthly salary (N150,000 - N200,000 per month based on experience and performance)

  • Opportunity to impact lives and create job opportunities.

  • Long-term career growth and promotion opportunities.

  • Access to paid courses, resources, and a vibrant remote team culture.



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