Job Description
About the Role
- As our VA Trainer, you will be responsible for designing, delivering, and evaluating training programs to prepare aspiring virtual assistants for high-performance roles in international markets.
- This role is ideal for someone with deep experience in the virtual assistance industry, a talent for teaching, and a passion for empowering others.
Key Responsibilities
- Develop and update VA training curriculums, including lesson plans, presentation materials, assessments, and resource guides.
- Conduct live virtual training sessions (Zoom/Google Meet) for cohorts of 10–50 trainees.
- Provide 1-on-1 mentorship and performance feedback to trainees.
- Teach a wide range of VA skills including:
- Administrative support
- Calendar & email management
- Customer service
- Social media management
- Basic graphic design (Canva)
- Content creation
- Research & data entry
- CRM tools (e.g. HubSpot, Zoho, Salesforce)
- Project management tools (e.g. Trello, Asana, ClickUp)
- Use of Google Workspace and Microsoft Office Suite
- Evaluate trainee performance and certify those who meet required standards.
- Keep up with industry trends and update course materials accordingly.
- Collaborate with the recruitment and placement team to ensure trainees are job-ready.
- Provide post-training support and guidance to help VAs transition into client roles.
Qualifications & Skills Required
- 2 - 3 years experience working as a Virtual Assistant (or managing VAs).
- Proven experience as a trainer, coach, or mentor (formal or informal).
- Leadership capabilities
- Highly motivated and adaptable with a Positive and solution-oriented mindset
- Deep familiarity with VA tools and platforms.
- Strong organizational and time management skills.
- Excellent English communication skills (spoken & written).
- Tech-savvy and comfortable using online platforms (Zoom, Google Meet, LMS, Slack, etc.).
- Strong presentation and facilitation skills.
- Empathetic, patient, and passionate about helping others grow.
- Ability to teach international etiquette and client communication.
- Prior experience creating SOPs and workflow systems.
- Certification in training, coaching, or project management (an added advantage).
Working Conditions:
- Fully remote, with flexible but consistent working hours.
- Weekly team check-ins and training updates.
- You must have a reliable laptop, reliable electricity, stable internet (minimum 10 Mbps), and a quiet workspace.
What We Offer
- Competitive monthly salary (N150,000 - N200,000 per month based on experience and performance)
- Opportunity to impact lives and create job opportunities.
- Long-term career growth and promotion opportunities.
- Access to paid courses, resources, and a vibrant remote team culture.