Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 months ago

Additional Details

Job ID
130124
Job Views
75

Job Description






Job Brief




  • We are looking for a Porter to serve as the first point of contact to assist our guests.

  • Porter responsibilities include carrying guests’ luggage, fixing minor issues (like changing light bulbs) and cleaning building areas, including entrances.

  • be successful in this role, you should be able to manage various tasks on a daily basis to ensure great customer service and that our operations run smoothly.

  • Keep in mind that our Porter position requires working in shifts, occasionally on weekends or evenings.



Responsibilities




  • Carry and label guests’ luggage with tags

  • Ensure building entrance is free of clutter at all times

  • Direct guests to the reception area or the appropriate office/room

  • Arrange taxi services upon request

  • Run errands for guests and employees

  • Fix minor technical issues, like changing bulbs

  • Report damages, call technicians and monitor repairs

  • Comply with health and safety regulations

  • Follow evacuation rules in case of emergencies.



Requirements & Skills




  • High School Diploma is a plus

  • 3-5 years previous work experience as a Porter

  • Good physical condition, stamina and strength (e.g. to lift heavy equipment and luggage)

  • Familiarity with security regulations

  • Solid verbal communication skills to interact with cleaning staff, technicians and customers

  • Basic mechanical skills.



Experience:




  • Candidates for the advertised positions will require cognate experience of three (3) years and above with extensive experience working in quality hotels.

  • Applicants must have excellent communication skills and of good personality.



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