We are looking for a Porter to serve as the first point of contact to assist our guests.
Porter responsibilities include carrying guests’ luggage, fixing minor issues (like changing light bulbs) and cleaning building areas, including entrances.
be successful in this role, you should be able to manage various tasks on a daily basis to ensure great customer service and that our operations run smoothly.
Keep in mind that our Porter position requires working in shifts, occasionally on weekends or evenings.
Responsibilities
Carry and label guests’ luggage with tags
Ensure building entrance is free of clutter at all times
Direct guests to the reception area or the appropriate office/room
Arrange taxi services upon request
Run errands for guests and employees
Fix minor technical issues, like changing bulbs
Report damages, call technicians and monitor repairs
Comply with health and safety regulations
Follow evacuation rules in case of emergencies.
Requirements & Skills
High School Diploma is a plus
3-5 years previous work experience as a Porter
Good physical condition, stamina and strength (e.g. to lift heavy equipment and luggage)
Familiarity with security regulations
Solid verbal communication skills to interact with cleaning staff, technicians and customers
Basic mechanical skills.
Experience:
Candidates for the advertised positions will require cognate experience of three (3) years and above with extensive experience working in quality hotels.
Applicants must have excellent communication skills and of good personality.