• Application Deadline:
• Position: Business Operations Specialist- Mandarin Speaker



• Job Type Full Time



• Qualification MBA/MSc/MA



• Experience 3 years



• Location Lagos




• Job Field Banking  , Product Management 
  
  

PalmPay is looking for a trilingual Business Operations Specialist to support the growth of our POS payment and merchant financial products. The ideal candidate will have strong data analysis skills, cross-functional coordination experience, a passion for delivering operational excellence and must be fluent in Mandarin.

Key Responsibilities

• Address merchant challenges in payments, credit, and financial services.


• Design and implement tailored POS and financial product solutions.


• Lead go-to-market (GTM) strategies and drive product adoption.


• Analyze data and product feedback to improve operations.


• Collaborate with banks and partners to expand business offerings.

Requirements

• Master’s Degree in a relevant field.


• Fluent in Mandarin and English (accent-neutral).


• At least 3 years’ experience in operations, finance, or payments.


• Strong analytical and MS Office skills.


• Proactive, self-driven, and great at cross-team coordination.


• Experience in product incubation or GTM is a plus.