• Application Deadline: Mon, 16 Jun 2025 00:00:00 GMT
• Position: Customer Service Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 2 years



• Location Anambra , Delta , Enugu




• City Asaba




• Job Field Customer Care 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

Role

• Greeting customers warmly and assisting with inquires regarding products, services, billing and other related issues.


• Identifying customer needs and recommend appropriate solutions.


• Handling customer complaints or service issues professionally and empathetically.


• Following up with new and existing clients to ensure satisfaction.


• Ensuring the Workspace is clean, organized and that promotional materials are up-to-date and well displayed.


• Maintaining detailed records of customer interactions and progress.  


• Following up with customers to build long-term customer relationships.


• Up-selling and cross-selling services to meet customer needs.                   


• Maintaining knowledge of current promotions, products and company policies.


• Participating in team meetings, training sessions and performance reviews.