Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 days ago

Additional Details

Job ID
130301
Job Views
28

Job Description






Key Responsibilities




  • Prepare and raise accurate invoices for customer orders in line with company guidelines.

  • Ensure timely invoicing and coordinate with the finance team for reconciliations when needed.

  • Make proactive calls to customers to confirm and follow up on orders.

  • Respond to customer inquiries (via phone, email, or in person) promptly and professionally.

  • Serve as a liaison between customers and internal departments to resolve issues or relay order updates.

  • Track all daily orders and ensure accurate documentation.

  • Confirm order status with relevant partners/logistics channels and update internal records accordingly.

  • Flag any delays or discrepancies in orders to the supervisor or relevant department.

  • Maintain a detailed and up-to-date approved order list.

  • Ensure proper filing and organization of all order-related documents (invoices, approvals, confirmations, etc.).

  • Work closely with the sales, dispatch/logistics, and finance teams to ensure end-to-end order fulfillment.

  • Support administrative tasks as required by the team or management.



Requirements




  • Education: OND / HND / BSc in Business Administration, Accounting, or related fields.

  • Experience: Minimum of 1–2 years in a similar administrative or customer support role.



Skills & Competencies:




  • Strong communication and interpersonal skills.

  • High attention to detail and organizational ability.

  • Proficiency in MS Excel and basic accounting software or invoicing tools.

  • Ability to multitask and work under pressure.

  • Strong sense of accountability and follow-through.



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