• Application Deadline:
• Position: IT Support Engineer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 2 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Job Summary

• We are looking for a proactive and tech-savvy IT Support Officer to join our team.


• This entry-level role is ideal for a motivated individual with 1-2 years of experience in IT support.

Key Responsibilities

• Assist in installing, configuring, and maintaining computer hardware, software, networks, printers, and scanners.


• Provide basic technical support to employees, both in-person and remotely, to resolve IT-related issues.


• Monitor and respond to IT service requests in a timely manner.


• Identify, assess, and remediate security vulnerabilities in hardware, physical, software, and logical environments to enhance overall system security.


• Support data backup processes and Active Directory functions to ensure data integrity, recovery, security, and seamless user authentication.


• Maintain records of IT assets, software licenses, and manage IT consumables.


• Assist in the deployment and management of Microsoft Office 365 and other applications (e.g., Odoo ERP, NMS).


• Conduct basic training for employees on IT systems and best practices.


• Assist in network troubleshooting, conference room setup and basic system administration tasks.

Requirements

• Bachelor’s Degree or HND in Computer Science, Information Technology, or a related field.


• 1-2 years of experience as an IT support Engineer/Officer.


• Good knowledge of computer systems, software, and network troubleshooting.


• Strong problem-solving and analytical skills with attention to detail.


• Good communication skills to explain technical concepts to non-technical users.


• Ability to work independently and within a team in a fast-paced environment.


• Basic understanding of Windows, macOS, and Linux operating systems.


• Familiarity with network protocols, security practices, and cloud platforms is an advantage.