• Application Deadline:
• Position: Phone Repairs Assistant



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 year



• Location Ogun




• Job Field Engineering / Technical 
  
  

Duties / Responsibilities

• Assists the parts department with inventory, sales and logistics.


• Greet customers and assist with any inquiries.


• Coordinates with the purchasing department on sales.


• Housekeeping: Cleaning the shop and following 5s standards to keep the shop neat.


• Customer service: Log and resolve all customer issues and assist customers in their inquiry.


• Sales Team support.


• Performs other related duties as assigned.


• Replace damaged or malfunctioning components such as screens, batteries, and charging ports


• Perform regular maintenance and cleaning of devices to ensure optimal performance.


• Stay up-to-date with the latest cell phone technology and repair techniques


• Provide exceptional customer service and communicate repair options and timelines effectively


• Manage inventory of replacement parts and order new stock as needed


• Document all repairs and maintain accurate records of customer interactions and transactions


• Troubleshoot and resolve customer complaints or concerns in a timely and professional manner.

Educational Qualification and Experience

• Candidates should possess an HND or equivalent.


• Minimum of 1 year experience.

Required Skills:

• Excellent verbal and written communication skills.


• Microsoft (excel) proficient.


• Excellent organizational skills and attention to detail.


• Excellent interpersonal and customer service skills.


• Ability to operate general office equipment.


• Ability to work independently.


• Excellent time management skills with an ability to meet deadlines.