We are looking for a friendly and energetic Sales Representative to join our team in a gift store.
The ideal candidate will be passionate about customer service, have a flair for gift presentation, and be skilled in helping customers find the perfect items.
You will be the face of the store, ensuring customers enjoy a memorable shopping experience.
Key Responsibilities
Greet and engage customers in a warm and professional manner.
Assist customers in selecting appropriate gifts for various occasions.
Provide detailed information about products, including features, pricing, and promotions.
Upsell and cross-sell products to increase sales.
Ensure the sales floor is well-organized, clean, and stocked at all times.
Wrap and package gifts neatly and attractively.
Operate the cash register and handle all transactions accurately.
Maintain knowledge of new products and seasonal items.
Handle customer complaints and concerns promptly and courteously.
Support inventory management and stock replenishment.
Meet or exceed daily/weekly sales targets.
Requirements
HND / Bachelor's Degree
2 years+ of experience in a retail or customer service role (experience in a gift store is a plus)
Excellent communication and interpersonal skills
Positive attitude and strong work ethic
Ability to work under pressure in a fast-paced environment
Basic math skills and proficiency with POS systems
Creative and detail-oriented, especially with gift wrapping.