Job Description
Job description
- The Internal Auditor & Control Officer plays a critical role in ensuring the integrity of financial transactions, safeguarding assets, enforcing compliance with regulatory guidelines (including CBN MMO regulations), and supporting operational effectiveness through continuous risk-based audits and internal control reviews.
- The officer ensures customer transactions, agent settlements, wallet funding, disbursements, and chargebacks are accurately processed and aligned with approved internal procedures and regulatory standards.
KEY DUTIES
- Reconcile mobile money inflows and settlement balances with bank statements and the general ledger.
- Perform daily/weekly reconciliation of wallet inflows, customer payout requests, and merchant transactions to ensure value integrity and detect anomalies.
- Review and confirm that payouts, reversals, and refunds are supported by prior wallet credits or receipts, and not duplicated or fraudulent.
- Conduct periodic audits of agent commissions, disbursements, merchant (B2B) commissions, and settlement reports for accuracy and policy alignment.
- Review CBN MMO-related returns and support the compliance team in ensuring accuracy before submission.
- Identify and investigate unauthorized transactions, irregular chargebacks, and demand reversals where deductions are found to be unjustified.
- Monitor and review transaction patterns to detect potential fraud or control breaches.
- Support the control of digital channels (USSD, Wallet App, Web) by reviewing transaction flow, limits, and exception handling.
- Prepare and submit internal audit reports, highlighting exceptions, control gaps, and recommendations.
- Ensure adherence to CBN regulations, internal policies, and procedures related to transaction processing, customer wallets, settlement, and reconciliation.
- Work closely with operations, finance, compliance, and IT to identify and close control gaps.
- Support the development of automated audit routines and dashboards for continuous control monitoring.
- Provide support during CBN exams, internal and external audits, and risk reviews.
- Carry out investigations and special audits as may be directed by management.
KEY PERFORMANCE INDICATORS
- Timeliness and accuracy of reconciliation and audit reports
- Number of detected and resolved control exceptions
- Audit recommendations implemented
- Compliance with CBN MMO regulatory requirements
- Fraud and loss prevention effectiveness
KNOWLEDGE/EXPERIENCE
- Education: BSc or HND in Accounting, Finance, Economics, or related field
- Professional Qualifications: ACA, ACCA, CISA, or CIA (added advantage)
- Experience: Minimum of 3–5 years post-NYSC experience in internal audit or internal control, preferably within a FinTech, payment services, or financial institution regulated by the Central Bank of Nigeria.
KNOWLEDGE (include technical knowledge):
- Sound knowledge of CBN Guidelines, regulations, and transaction processing rules
- Strong understanding of e-wallet systems, digital payments, and settlement mechanisms
- Proficiency in Microsoft Excel, Power BI, and audit tools
- Excellent analytical, investigative, and report-writing skills
- Strong ethical standards and attention to detail
- Ability to work independently and within a team