Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
23 hours ago

Additional Details

Job ID
130654
Job Views
23

Job Description






Responsibilities




  • Perform all check-in and check-out tasks

  • Manage online and phone reservations

  • Inform customers about payment methods

  • Register guests collecting necessary information (like contact details and exact dates of their stay)

  • Welcome guests upon their arrival and assign rooms

  • Provide information about our hotel, available rooms, rates and amenities

  • Respond to clients’ complaints in a timely and professional manner

  • Maintain updated records of bookings and payments Etc.



Requirements and Skills




  • Applicant should possess a minimum of OND, HND or BSc. from any of the Nigeria-recognized institutions

  • Minimum of 3 years experience in 4/5star Hotel

  • Must have very good knowledge of hotel reservation software like Micros/Opera.

  • Must be smart, Confident and good-looking

  • Excellent communication and organizational skills.

  • Ability to maintain a positive, friendly attitude even under pressure.

  • Excellent organizational and multitasking skills

  • Professional attitude and appearance.



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