Job Description
Job Summary
- The Cashier is responsible for processing patient payments, managing cash,card and credit transactions, and providing excellent customer service to patients and visitors.
Key Responsibilities
Patient Payments:
- Process patient payments, including cash, cards, and insurance claims.
- Ensure accurate and timely posting of payments to patient accounts.
Cash Handling:
- Manage cash drawer, ensuring accurate counting and reconciliation of cash.
- Balance cash drawer at the end of each shift.
Customer Service:
- Provide excellent customer service to patients and visitors.
- Respond to patient inquiries and concerns regarding billing and payments.
Data Entry:
- Accurately enter payment information into hospital systems.
Cash and CardTransactions:
- Process card transactions, ensuring accurate and secure processing.
Reconciliation:
- Reconcile cash and credit transactions at the end of each shift.
Security and Compliance:
- Follow hospital security protocols and compliance procedures.
Requirements
- High School Diploma or equivalent required.
- 1-5 years of experience in cash handling or customer service.
- Basic computer skills and knowledge of hospital software systems.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Work Environment:
- Front office setting with frequent interaction with patients and visitors.
- May require working evenings or weekends