The Shop Floor Attendant is responsible for maintaining order and cleanliness on the shop floor, assisting customers, restocking shelves, and ensuring an excellent shopping experience.
The role involves being attentive to customers’ needs and supporting smooth store operations.
Key Responsibilities
Greet and assist customers courteously on the shop floor.
Restock shelves and arrange products neatly and correctly.
Monitor product levels and report low stock or damages.
Maintain cleanliness and tidiness of shelves, aisles, and display areas.
Assist in inventory counts and tagging of products.
Respond to customer inquiries or direct them to the appropriate department.
Ensure that products are correctly labeled with price tags or barcodes.
Report any suspicious activity or shoplifting incidents.
Follow all company procedures regarding safety and hygiene.
Requirements
Minimum of SSCE or equivalent.
Previous experience in retail or customer service is an advantage.
Strong attention to detail and good organizational skills.
Polite, approachable, and customer-focused.
Ability to stand for extended periods and carry out physical tasks.
Basic knowledge of product handling and store layout.