Job Description
Position Overview
- We are seeking a Direct Sales Agent or Representative, who will be responsible for finding out prospective customers and closing the sales.
- Also responsible for writing sales reports and creating sales proposals. Moreover, have detailed information on the products and services offered by the company.
- To perform this job role, you should have excellent sales skills and the ability to work under zero supervision. You should also possess an outstanding organizational skills and good networking skills as well.
Responsibilities
- Presenting the products and services to the customers.
- Identifying the potential customers via cold calling.
- Working in collaboration with the team members.
- Meeting the monthly sales goals and expectations.
- Understanding the current market potentials.
- Resolving customers complaints and issues if any before making the sale.
- Building a positive relationship with the customers.
- Making sure to provide excellent customer service and customer satisfaction.
- Manage the debt collection processes and work with analysts to develop, recommend, and enact payment plans to eliminate client debt in an agreed timeframe aligned with collections policy.
- Debt Settlements: Accurately maintain client records and manage all past due accounts and determine the appropriate collection action to be taken for each individual client.
- Collect delinquent accounts by contacting customers via telephone, email, and visiting the place of business.
- Compile daily, weekly, and monthly reports on the status of delinquent accounts, collection activity, and accounts receivable status.
- Report progress of collections to Supervisor, make recommendations for next steps and write-offs.
- Customer Acquisition: Present, promote and sellproducts using solid negotiations to existing and prospective clients across relevant sectors, including but not limited to companies in the e-commerce, consumer goods, healthcare, and financial services industries.
- Loan Portfolio Growth: Support the evaluation of loans given to customers by ensuring that credit appraisals are completed properly and uphold monitoring of accounts to identify outstanding debts.
- Review terms of contract and service with client and clearly communicate various payment options.
- Work cooperatively with other departments to best determine how to balance both the customer’s and company'sneeds.
Qualifications
- Bachelor's Degree or Higher National Diploma in any discipline from accredited polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter.
- Good relationship and communication skills with strong team spirit
- Strong analytical skills
- Good computer skills
- Real motivation to work and grow in a performance based environment
- Taste for fieldwork
Additional Knowledge / Skills Required:
- Practical knowledge of micro / small / medium businesses
- Good writing skills.