We are seeking a proactive and hands-on HR & Admin Manager to lead and establish the company’s HR and administrative functions. This role is ideal for someone who is hands-on, solutions-driven, and ready to take ownership of building structure and driving operational consistency across the organization. The successful candidate will oversee the full employee lifecycle, develop and enforce HR policies, support outlet-level accountability, and serve as the link between management and frontline staff.
Key Responsibilities
Design and implement HR policies, procedures, and documentation to ensure structure, fairness, and compliance
Coordinate and manage end-to-end recruitment, onboarding, and offboarding processes
Handle employee relations, grievances, conflict resolution, and disciplinary processes professionally and objectively
Supervise and support outlet managers on HR-related matters, performance tracking, and reporting
Review and standardize processes related to attendance, leave management, and workforce planning
Maintain accurate and up-to-date employee records and HR documentation
Conduct periodic field visits to outlets for HR compliance checks
Support internal communication and serve as the HR link between management and employees
Track HR data and generate reports to inform leadership decisions
Requirements
HND/B.Sc./B.A in Human Resources, Business Administration, Industrial Relations, or a related field
Proficiency in Microsoft Office tools, especially Excel and Word, with the ability to prepare and manage reports and HR documentation
2–4 years hands-on experience in a HR operations or admin-focused HR role, preferably in a multi-location or retail environment
Strong working knowledge of HR practices, labour law, and disciplinary procedures
Proven ability to implement structure and build HR systems from scratch
Excellent communication, leadership, and interpersonal skills
Highly organized, detail-oriented, and capable of managing multiple responsibilities simultaneously
Comfortable working in a hands-on, fully onsite role with periodic visits to outlets
Self-motivated, solution-driven, and able to work independently with minimal supervision