The Front Desk Officer will be the first point of contact for clients and visitors, both in person and over the phone. This role requires a friendly, professional, and organized individual who can provide excellent customer service and administrative support.The ideal candidate will possess excellent communication skills, a professional demeanor, and a proactive approach to managing administrative tasks.
Key Responsibilities:
Greet and welcome clients and visitors in a professional manner.
Answer and direct incoming phone calls.
Manage the reception area, ensuring it is tidy and presentable.
Handle incoming and outgoing mail and deliveries.
Provide basic administrative support, such as scheduling appointments and managing meeting rooms.
Maintain office supplies inventory, placing orders when necessary, and ensuring common areas are stocked.
Serve as a central point for general inquiries, providing accurate information about the company and its services.
Relay messages and information effectively between internal teams and external contacts.
Qualifications
Education: OND or Bachelor's degree in any discipline.
Experience: Minimum 1 year of experience in a front desk or customer service role is preferred.
Technical Skills: Proficiency in Microsoft Office Suite.
Knowledge: Basic knowledge of office procedures.
Soft Skills: Excellent verbal communication and interpersonal skills. Professional appearance and demeanor. Strong organizational and time management skills.