• Application Deadline:
• Position: Relationship Manager (RM)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Oyo




• City Ibadan




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary:

• The RM manages and grows the POS agent network, ensuring agent satisfaction, retention, and profitability.

Key Responsibilities:

• Recruit, onboard, and activate SSA agents.


• Drive account opening, loan bookings, and deposit mobilization through field engagement. Ensure effective product adoption and channel activation across assigned territories.


• Maintain and grow agent network in assigned areas.


• Conduct field reviews and ensure agent satisfaction.


• Drive agent activation, usage, and retention strategies.


• Resolve escalated issues and gather feedback for product improvement.


• Provide monthly reports on agent activity and revenue performance.


• Coordinate with marketing for promotional campaigns and incentives.


• Conduct refresher training to deepen agent understanding of platform features.


• Facilitate onboarding sessions and support documentation compliance.

Requirements

• HND/BSc in relevant disciplines


• Minimum 2 years in agency banking, retail banking, or fintech.


• Strong communication, negotiation, and reporting skills.


• Prior experience as a Relationship Manager is an added advantage.