• Application Deadline:
• Position: Device Support Officer (DSO)



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience



• Location Oyo




• City Ibadan




• Job Field ICT / Computer 
  
  

Job Summary:

• The DSO manages on-site terminal troubleshooting and POS repairs to reduce downtime and improve agent satisfaction.

Key Responsibilities:

• Repair, replace, and reconfigure POS terminals.


• Log device issues and resolutions.


• Visit field agents to troubleshoot and maintain hardware.


• Train agents on device use and care.


• Ensure adequate stock of devices and accessories.


• Keep a weekly log of replaced or reconfigured terminals.


• Liaise with vendors and OEMs for tech support and escalations.


• Conduct quality control checks after device deployment.

Requirements

• OND/HND/BSC in ICT or Engineering.


• Practical experience in POS or terminal maintenance.


• Ability to cover large field areas.