Job Description
To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch an informative video.
The role of a Reconciliation and Settlements officer is vital at FairMoney because of its many products and integrations with several third-party applications. The role aims to ensure that all bank transactions (i.e., payments, transfers, card transactions, etc.) are reconciled promptly to identify and resolve open items.
Responsibilities:
- Reconciliation of Card withdrawal transactions on our Point of Sale (POS) on a daily and monthly basis.
- Reconciliation of NIP transactions on a daily and monthly basis.
- Send out outstanding transactions to partners daily and ensure resolution.
- Ensure that unauthorized debits in the reconciled product accounts are escalated to partners and resolved.
- Provide a monthly report on payable and receivable transactions with partners.
- Treat disputes raised on DRS accurately and ensure that all customer complaints applicable to your desk are resolved.
Requirements
- Bachelor's degree in accounting or a related field.
- Good analytical skills, high level of accuracy, and attention to detail.
- Strong Microsoft Excel and data analysis skills.
- Problem-solving skills.
- Be an effective team player with a positive attitude.
- Minimum of 3 years of experience in a similar role.
- Experience in financial institutions, especially Fintech (i.e., large base of transactions), would be an advantage.