Front Desk Officer at OneFocus Consulting Service

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
130976
Job Views
26

Job Description






Responsibilities




  • Register patients accurately into the hospital's ERP system

  • Answer incoming calls and route them appropriately

  • Greet patients warmly and assist with appointment coordination

  • Coordinate patient flow with nurses, doctors, and cashier

  • Ensure patient records are complete and properly filed

  • Maintain a clean, organised, and professional reception area

  • Deliver excellent customer service in a fast-paced setting



Requirements




  • Minimum of SSCE/OND in any discipline

  • 2+ years in a busy customer-facing/ front desk role(Healthcare preferred)

  • Excellent verbal and written communication skills

  • Strong multitasking, organizational and computer skills

  • Positive, upbeat and emotionally intelligent

  • Forward-thinking and proactive with a customer-first mindset.



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