• Application Deadline:
• Position: Case Work Officer (ECHO)



• Job Type Contract



• Qualification BA/BSc/HND



• Experience 2 years



• Location Borno




• Job Field Project Management 
  
  

Job Description

Under the direct supervision of the Case Management Supervisor, the Case Work officer shall perform the following tasks and responsibilities:

• Provide individually tailored comprehensive Child Protection Case Management Services to Unaccompanied, Separated, and other Vulnerable Children in line with the Case Management Standard Operating Procedures.


• Receive and provide referral services for specialized case management services.


• Ensure the confidentiality of the information collected during the case management services and input the information on digital platforms.


• Establish a harmonious working environment with a wide range of stakeholders more specifically, children, beneficiaries, service providers, community leaders, religious leaders, and local government authorities.


• Raise the profile of case management services in the project area by training volunteers and raising awareness in the community.


• Support the establishment and strengthening of Community Based Child Protection mechanisms.


• Make strong efforts for the sustainability of the Community Based Child Protection Mechanisms by linking them to government structures and long-term programs/projects.


• Submit detailed weekly and monthly activity reports to the Case Management Supervisor


• Provide weekly and monthly situation report on the context and the evolving risks and threats hampering the protection and wellbeing of children in Tdh project location. 

Other

• Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is always upheld.


• Ensure adherence to Tdh standards and quality requirements in all the project activities.


• Adhere to and ensure the team under her/his responsibility follows Tdh administrative and logistical regulations and procedures. Qualifications

Education

• Bachelor’s degree in social work, Psychology, Child Development, Human Rights, or a related field.

Experience

• Minimum of 2 years of experience in child protection, social work, or a related field, preferably in humanitarian or development contexts.


• Experience in case management, including managing individual child protection cases and developing case plans.


• Proven experience in working with children and families in crisis situations.

Skills

• Strong understanding of child protection principles, standards, and best practices.


• Excellent communication and interpersonal skills, with the ability to engage with children and their families sensitively and respectfully.


• Ability to work in challenging and high-stress environments.


• Strong problem-solving and decision-making abilities.


• Proficiency in using case management software and tools.


• Ability to maintain confidentiality and handle sensitive information with discretion.

Other Requirements

• Ability to work effectively in a diverse cultural and political environment.


• Fluency in English; knowledge of local languages is an asset.


• Understanding of and commitment to child rights and child protection issues.


• Basic computer literacy, including proficiency in Microsoft Office applications.