Receptionist at Golden Tulip Hotel Asaba, Delta State - Receptionist

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 days ago

Additional Details

Job ID
131106
Job Views
24

Job Description






Department: Front Office

Reports To: Front Office Manager 



Job Summary:



The Receptionist serves as the first point of contact for visitors and guests, providing a warm welcome, handling inquiries, and ensuring smooth front desk operations. The ideal candidate should be friendly, organized, and able to multitask efficiently.



Key Responsibilities:




  • Greet guests and visitors in a professional and courteous manner.

  • Answer phone calls, emails, and direct inquiries to the appropriate departments.

  • Manage check-ins and check-outs for guests.

  • Maintain the front desk area in a clean and organized state.

  • Schedule appointments and manage meeting room bookings.

  • Maintain visitor logs and issue visitor passes as needed.

  • Handle incoming and outgoing mail and deliveries.

  • Provide general administrative and clerical support.

  • Ensure security procedures are followed at all times.

  • Assist with other duties as assigned by management.



Requirements:




  • High school diploma or equivalent; additional qualifications in Office Administration or related fields are a plus.

  • Proven experience in a front desk or customer service role.

  • Excellent communication and interpersonal skills.

  • Proficiency in Microsoft Office (Word, Excel, Outlook).

  • Professional appearance and demeanor.

  • Ability to multitask and stay calm under pressure.



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