• Application Deadline:
• Position: Store Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Procurement / Store-keeping / Supply Chain 
  
  

Job Summary:

• The Store Manager is responsible for overseeing the daily operations of the store, ensuring smooth staff management, excellent customer service delivery, and achieving business targets.

Key Responsibilities:

• Manage staff and customer-related issues effectively and professionally.


• Report to the Head of Business with strategic plans and initiatives to improve customer experience in line with company policies.


• Ensure store staff are well-coordinated and aligned with their daily responsibilities.


• Serve as the first point of contact for resolving customer complaints and issues.


• Monitor and ensure accurate reconciliation of all transactions by relevant team members.


• Negotiate and grow business relationships with both existing and prospective customers.


• Maintain comprehensive knowledge of all products available at the store.


• Ensure customer satisfaction by meeting and exceeding expectations.


• Demonstrate strong understanding of the Buy Now, Pay Later (BNPL) scheme and its operational processes.


• Respond to customer inquiries regarding product availability, pricing, and credit terms.


• Provide timely feedback on new product performance and price changes.


• Drive sales by closing deals and achieving store targets.

Requirements:

• Minimum of 2 years experience in store management and meeting sales targets.


• Proficient in computer systems and how they integrate with related gadgets.


• Fast learner with the ability to adapt quickly in a dynamic environment.


• Excellent numeric and analytical skills.


• Strong problem-solving and communication abilities.