• Application Deadline:
• Position: Operations Manager



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 5 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Responsibilities

• Develop, implement and continuously refine effective operational strategies to achieve company objectives, maximize efficiency, enhance customer experiences, and drive profitability across board by achieving set targets.


• Independently identify opportunities for improvement and implement viable solutions to operational challenges.


• Monitor and ensure the maintenance of equipment and machinery to ensure smooth operations.


• Develop strategies with implementation plans that will increase operational stability and yield profit.


• Promote a culture of safety, collaboration, and continuous improvement.


• Oversee inventory levels to balance costs and ensure product availability.


• Manage budgets, be competent with Profit & Loss statements, collaborate with finance and supply chain teams for accurate forecasting and implementation of cost control measures.


• Work closely with all departments to align operations with the broader company goals.


• Develop and implement risk management and business continuity plans to address potential operational disruptions and maintain stability during crises.


• Prepare and present regular operational performance reports to senior management.


• Conceptualize and execute new ideas that propel growth, managing projects from inception to completion without constant supervision.


• Oversee the development and implementation of comprehensive training programs, fostering a culture of accountability and ownership among staff.


• Establish high service standards to ensure exceptional customer satisfaction and leverage feedback for continuous improvement.


• Regularly assess staff performance in areas such as sales growth, customer satisfaction, staff productivity, and cost efficiency.

Requirements

• Education: Bachelor’s Degree in business administration, Operations Management, or a related field (with an MBA preferably).


• Experience: 5 years + in operations management, preferably within the healthcare, retail or trado-medical industry.


• Minimum of 5 years of experience in operations management, preferably in the healthcare, medical or retail sectors.


• Proven experience in managing manufacturing processes, supply chains, and logistics.


• Exceptional leadership, communication, and problem-solving skills.


• Knowledge of compliance standards and regulatory requirements specific to the healthcare, retail or trado-medical industry.


• Demonstrated ability in operational strategy, process improvement, and independent project management.


• Proficient in interpreting operational data to make informed decisions.


• Exceptional leadership skills with the ability to motivate and influence teams through effective communication.


• Highly self-driven with an aptitude for proactive decision-making, problem-solving, and innovation.


• Exhibits a strong sense of responsibility, treating the company with care and dedication as if it were their own.