Job Description
Job Description
- A sales representative is responsible for selling a company's products or services by identifying potential customers, building relationships, and closing deals.
- Their duties include lead generation, product presentations, contract negotiation, and maintaining customer satisfaction.
- They also track sales activity and strive to meet or exceed sales targets.
Key Responsibilities
Lead Generation and Prospecting:
- Identifying and qualifying potential customers through various methods like cold calling, networking, and referrals.
Product Presentation and Demonstration:
- Clearly explaining product features, benefits, and value to potential customers.
Relationship Building:
- Establishing and maintaining strong relationships with both new and existing clients to foster loyalty and repeat business.
Negotiation and Closing:
- Effectively negotiating sales terms, pricing, and contracts to finalise deals and achieve sales targets.
Sales Reporting and Tracking:
- Maintaining accurate records of sales activities, customer interactions, and progress towards goals.
Product Knowledge:
- Staying up-to-date on product features, benefits, and the competitive landscape to effectively address customer inquiries and objections.
Customer Service:
- Providing excellent customer service throughout the sales process and beyond to ensure satisfaction and retention.
Requirements
- Candidates should possess a Bachelor's Degree / HND qualification with 3 - 4 years work experience.
Essential Skills:
Communication Skills:
- Strong verbal and written communication skills are crucial for interacting with clients, presenting products, and negotiating deals.
Interpersonal Skills:
- Building rapport, establishing trust, and maintaining positive relationships with customers are vital for sales success.
Persuasion and Negotiation:
- Ability to effectively persuade customers, negotiate favorable terms, and close deals.
Problem-Solving:
- Identifying and resolving customer issues or concerns to ensure a positive sales experience.
Time Management:
- Effectively managing time and prioritizing tasks to maximize sales productivity.
Adaptability:
- Being able to adapt to changing market conditions, customer needs, and sales strategies.