Job Description
Duties and Responsibilities
Operations:
- Manage the loading and scheduling of loads
- Follow up with drivers for prompt delivery and return
- Manage diesel allocation for accuracy
- Confirm every delivery immediately after offloading to prevent losses and escalate every underdelivery
- Report all diversion requests and follow up with prompt communication to the driver and clients
- Escalate all offloading delays for timely offloading
- OTD/TAT monitoring and management to ensure timely delivery and turnaround of the driver
- Maintenance delay reporting to clients in the overall improvement of our OTD score
- Embark on rescue operations where required.
- Preparation of reports such as daily final offloading point reporting and weekly final offloading point reports, amongst others.
- Support activities and other tasks as assigned by the team lead
- Monthly truck accessories reporting with a report to the management, including recommendations for drivers with missing accessories
- Manage the driver database, and communicate the absence of drivers to the driver admin unit.
- Submit a well-compiled and up-to-date monthly active drivers’ list to the admin unit.
Asset Management:
- Work with new and previous drivers to take inventory of trucks and properly file such records.
- Supervise drivers during the process for a thorough execution and to ensure the documents are well prepared.
- Conduct an inventory of accidented or abandoned vehicles at the incident scene, document and report accordingly.
- Ensure that athe ccessories of trucks under maintenance, accidented or without drivers are duly returned to the store.
- Any other task as may be required.
Requirements Educational Qualifications
- Candidates should possess an HND with a minimum of 2 years of working experience as an Operations Assistant.