• Application Deadline:
• Position: Account Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Key Responsibilities

• Serve as the lead point of contact for all customer account management matters.


• Build and maintain strong, long-lasting client relationships.


• Develop a deep understanding of clients’ logistics needs and offer tailored solutions.


• Ensure timely and successful delivery of haulage and logistics services according to client requirements and objectives.


• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.


• Identify opportunities to grow accounts and generate new business through referrals, upselling, or cross-selling.


• Prepare reports on account status and service performance.


• Resolve client issues and complaints promptly to maintain trust.


• Coordinate with operations, dispatch, billing, and customer service teams to meet client expectations.


• Monitor and track KPIs to measure service level and account performance.


• Maintain accurate and up-to-date customer records, contracts, and SLAs.

Key Requirements

• Bachelor’s Degree in Business Administration, Logistics, Supply Chain Management, or a related field.


• 3 - 5 years of experience in client/account management within the logistics or haulage industry.