Job Description
Duties and Responsibilities:
PSEA and Safeguarding System Implementation
- Operationalize the organization’s PSEA and safeguarding policies and protocols at FRAD head office and all field level.
- Conduct safeguarding risk assessments during program design and implement tailored mitigation strategies across all projects.
- Ensure every program has a functioning and accessible community feedback and complaints mechanism, including confidential channels for SEAH allegations.
- Lead the case intake process for reported SEAH incidents, ensuring timely, survivor centered response, case documentation, and referrals.
- Conduct due diligence checks and safeguarding assessments for implementing partners and vendors.
- Ensure all staff, consultants, volunteers, and contractors sign and receive PSEA/safeguarding orientation.
Training and Capacity Strengthening
- Design and deliver PSEA and safeguarding training modules for new hires, field teams, partners, and community structures.
- Facilitate regular refresher sessions on recognizing, reporting, and preventing exploitation and abuse.
- Support creation of localized training materials in accessible formats and languages.
- Train and support Safeguarding Focal Points across field locations to monitor and report safeguarding concerns.
Gender Equality and Inclusion
- Conduct gender analysis across projects to inform programming, identify gaps, and enhance inclusion of women, girls, persons with disabilities, and other marginalized groups.
- Integrate gender considerations into project design, implementation, and monitoring frameworks.
- Promote the use of sex, age, and disability disaggregated data (SADDD) in program planning and reporting.
- Lead community awareness sessions and dialogues that address gender norms, social inclusion, and gender-based violence (GBV) prevention.
- Advocate for gender balance in staffing and in leadership roles within the organization and community structures.
Monitoring, Reporting, and Compliance
- Develop and maintain a safeguarding and PSEA action plan with timelines, indicators, and accountability benchmarks.
- Monitor program adherence to safeguarding and gender integration standards through field visits, spot checks, and audits.
- Prepare monthly, quarterly, and donor-specific reports on PSEA/safeguarding/gender related activities, incidents, and outcomes.
- Maintain an incident register for reported cases, ensuring confidentiality and restricted access.
- Support MEAL staff in collecting and analyzing data related to safeguarding risks and community perceptions of safety and accountability.
Coordination and Representation
- Represent the organization in inter-agency PSEA networks and safeguarding technical working groups.
- Coordinate closely with HR and management on safe recruitment, disciplinary processes, and safeguarding investigations.
Experience and technical competencies
- Minimum 4–5 years of progressively responsible experience in PSEA, safeguarding, GBV, or protection within an NGO or UN agency.
- Demonstrated experience conducting SEAH investigations or managing sensitive complaints confidentially.
- Proven experience integrating gender equality into humanitarian programs and community engagement.
- Strong organizational skill and attention to details.
- Ability to maintain confidentiality and handle sensitive information and data with strict discretion, standards, and survivor-centered approaches.
- Familiarity with donor safeguarding and gender policies
- Excellent facilitation, interpersonal, and communication skills.
- Strong analytical, organizational, and report-writing abilities.
- Fluency in English required; knowledge of local languages an asset.