• Application Deadline:
• Position: Team Lead Payments (Transaction Banking)



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 3 years



• Location Lagos




• Job Field Banking 
  
  

• Provide overall guidance, strategy and direction in the execution of the team’s product development & management functions and activities.


• Coordinate the team’s Transaction Banking product development initiatives namely product envisioning, development enhancement and deployment to customers.


• Conduct periodic product reviews on Transaction Banking products to remain competitive and provide best-in-class solutions to customers bank-wide.


• Coordinate the management of Escrow accounts bankwide


• Oversee the team’s activities, ensure minimal customer (internal/external) complaints/issues and ensure prompt resolution by relevant stakeholders


• Manage relationship with regulatory bodies, billers, mandate owners (such as FIRS etc) in collaboration with the relationship teams and TB TSS (where applicable).


• Initiate strategic alliances with service providers and review of Transaction Banking offering to all customers of the bank.


• Provide coaching and mentoring to team members


• Ensure prompt rendition of team’s performance and activity reports to Head TB Products Development.


• Oversee Transaction Banking (collections/ePayment/Liquidity Mgt/Trade.) transactions processing in all business locations bank-wide to ensure RMs, tellers and processors comply with relevant guidelines and service level agreements with billers, regulatory bodies and mandate owners.


• Coordinate and ensure the provision of product training, awareness and presentation sessions for staff, customers and prospects.


• Identify new opportunities for Transaction Banking business growth and improvement and advise TSS teams and Business Units.


• Provide management information on Cash Management and Trade industry behavior & trends and competitor intelligence to guide marketing strategies/approaches by the sales workforce of the bank.


• Responsible for the overall delivery of Transaction Banking (collections/ePayment/Liquidity Mgt./Trade) products targets (turnover and revenue) and other KPI parameters for the team.


• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.

EDUCATION

• Minimum Education:   First Degree in any related discipline. MBA or advance degree equivalent in Business administration, Finance or related field is an added advantage 

EXPERIENCE

• 5+ years of banking experience overall  (with at least  3 years of experience in Transaction Banking Solutions deployment).