Job Description
Job Summary
- We are seeking a results-driven and customer-focused Sales Representative to join our dynamic team in a leading aesthetic clinic.
- The ideal candidate will play a key role in promoting our aesthetic treatments and products, guiding clients through their treatment journey, and achieving sales targets while delivering a premium client experience.
Key Responsibilities
Client Consultation & Sales:
- Educate prospective and existing clients on available aesthetic treatments, skincare products, and packages.
- Conduct consultations to assess client needs and recommend suitable treatments.
- Convert inquiries into bookings and sales through effective follow-up and relationship-building.
Sales Performance:
- Achieve and exceed individual and team sales targets.
- Upsell and cross-sell treatments and retail products.
- Maintain accurate records of client interactions and sales using the clinic’s CRM system.
Customer Relationship Management:
- Build strong rapport with clients to ensure a high level of satisfaction and loyalty.
- Follow up with clients post-treatment to ensure satisfaction and drive repeat business.
Clinic Support:
- Collaborate with front desk and treatment teams to ensure seamless client experiences.
- Assist in planning and executing promotional campaigns, events, and open days.
Market Awareness:
- Stay up to date on aesthetic trends, competitive offerings, and product knowledge.
Key Requirements
- Proven experience in a sales role, preferably in aesthetics, beauty, luxury retail, or healthcare.
- Strong interpersonal and communication skills with a professional and polished demeanor.
- High emotional intelligence with the ability to understand client needs and tailor recommendations.
- Goal-oriented mindset with a passion for achieving and exceeding targets.
- Ability to work flexibly, including weekends or evenings as needed.