They are seeking a diligent, detail-oriented, and reliable Quality Control Officer to join our operations team.
This role is essential in upholding our commitment to excellence and ensuring that every garment processed meets our strict quality and hygiene standards before being returned to the customer.
The ideal candidate will have a strong eye for detail, a good understanding of different fabric types, and the ability to spot inconsistencies in washing, ironing, and packaging.
Your primary responsibility will be to inspect, approve, or reject garments based on predefined quality checklists and to coordinate necessary corrections when required.
In addition, the Quality Control Officer will assist the washer when necessary to support efficient operations and maintain workflow continuity.
Key Responsibilities
Final Inspection: Examine all laundered, dry-cleaned, and pressed garments for any remaining stains, wrinkles, damages, or signs of improper treatment.
Fabric & Garment Check: Identify fabric-specific care needs and ensure items have not been mishandled (e.g., shrinkage, color fading, or burns).
Quality Standards: Apply quality standards consistently and report any patterns of recurring issues to the operations manager.
Tagging & Sorting: Ensure items are properly tagged, matched, and sorted by customer before packaging. Prevent item loss, mismatches, or mix-ups.
Packaging: Oversee or assist with proper folding, hanging, and packaging of garments in line with presentation standards.
Problem Resolution: Flag and isolate garments that require rewash, rewaxing, or ironing corrections and communicate with production teams.
Documentation: Maintain records of quality checks, errors, and corrections for operational reporting and continuous improvement.
Cleanliness & Safety: Maintain a clean and organized inspection area; follow hygiene and safety protocols within the facility.
Washer Support: Assist the washer when necessary to ensure smooth operations, especially during high-volume periods or delays.
Qualifications & Skills
1–2 years’ experience in a quality control or garment-handling role (laundry, fashion production, dry cleaning, etc.)
Strong attention to detail and the ability to spot defects or inconsistencies
Good understanding of garment types, fabrics, and cleaning processes
Basic record-keeping and reporting skills
Ability to work independently and take initiative when problems arise
Reliable, punctual, and able to work on your feet for extended periods
Team player with good communication and coordination skills.