Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
8 months ago

Additional Details

Job ID
131598
Job Views
69

Job Description






Job Summary:




  • We seek a friendly, organized, and attentive Hostess to join our team. The ideal candidate will provide exceptional customer service, manage reservations, and ensure a seamless dining experience.



Key Responsibilities:




  • *Greet and Welcome*: Greet guests warmly, answer phone calls, and respond to inquiries.

  • *Reservation Management*: Manage reservations, waitlists, and table assignments.

  • *Seating*: Seat guests promptly and efficiently, ensuring optimal table utilization.

  • *Customer Service*: Address customer concerns, provide menu information, and offer assistance.

  • *Communication*: Collaborate with servers, bartenders, and kitchen staff to ensure smooth service.

    Special Requests*: Accommodate special requests, such as birthday celebrations or special occasions.



Requirements:




  • Previous Experience: 1+ year of hosting or customer service experience.

  • Excellent Communication: Strong communication, interpersonal, and problem-solving skills.



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