We seek a friendly, organized, and attentive Hostess to join our team. The ideal candidate will provide exceptional customer service, manage reservations, and ensure a seamless dining experience.
Key Responsibilities:
*Greet and Welcome*: Greet guests warmly, answer phone calls, and respond to inquiries.
*Reservation Management*: Manage reservations, waitlists, and table assignments.
*Seating*: Seat guests promptly and efficiently, ensuring optimal table utilization.
*Customer Service*: Address customer concerns, provide menu information, and offer assistance.
*Communication*: Collaborate with servers, bartenders, and kitchen staff to ensure smooth service.
Special Requests*: Accommodate special requests, such as birthday celebrations or special occasions.
Requirements:
Previous Experience: 1+ year of hosting or customer service experience.
Excellent Communication: Strong communication, interpersonal, and problem-solving skills.