• Application Deadline:
• Position: Administrative and Social Media Engagement Officer



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 1 - 3 years



• Location Lagos




• Job Field Administration / Secretarial  , Media / Advertising / Branding 
  
  

Key Responsibilities

Administrative Duties (60%):

• Coordinate general office operations, scheduling, and support services.


• Serve as the first point of contact for onsite inquiries and visitor relations.


• Maintain filing systems (digital and physical) and ensure the accuracy of academic and administrative records.


• Support program coordination, including class schedules, student enrollment, and training logistics.


• Prepare reports, meeting minutes, and correspondence.


• Assist in organizing events, workshops, and in-house training sessions.


• Interface with vendors, partners, and faculty to support seamless administrative flow.

Social Media & Digital Engagement (40%):

• Develop and implement a weekly content calendar across platforms (Instagram, LinkedIn, Facebook, X, TikTok, etc.).


• Create and post engaging content including graphics, short videos, testimonials, and course highlights.


• Respond to inquiries and messages across social media platforms professionally and promptly.


• Monitor engagement metrics and generate monthly reports on growth, reach, and performance.


• Collaborate with the design and academic teams to showcase programs, alumni stories, and institutional achievements.


• Support email campaign design and execution using platforms like Mailchimp or Sendinblue.


• Ensure consistency with TSM’s brand voice and academic excellence.

Essential Qualifications and Desirable

• Minimum of OND/HND/BSc in Business Admin, Mass Communication, Marketing, or related fields Certification in Digital Marketing, Canva, Content Creation, or Office Administration


• 1–3 years of work experience in administrative or social media roles Experience in the education or training sector Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint)


• Knowledge of Trello, Asana, or CRM tools Familiarity with Canva, Instagram, Facebook Business Suite, and WhatsApp Business Basic video editing skills (e.g. CapCut, InShot, VN Editor).

Key Competencies:

• Strong organizational and time-management skills.


• Excellent written and verbal communication.


• Social media savvy with a good eye for aesthetics and storytelling.


• Customer-focused with high emotional intelligence.


• Ability to multitask and work under pressure with minimal supervision.


• A growth mindset and willingness to learn new tools and strategies.

What We Offer

• A dynamic and professional work environment.


• Opportunity to engage in impactful leadership development projects.


• Access to TSM executive programs and training.


• Networking with global thought leaders and professionals.


• Career development and mentorship support.