• Application Deadline:
• Position: Front Desk / Customer Service Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 4 years



• Location Lagos




• Job Field Administration / Secretarial  , Customer Care 
  
  

Job Summary

• We are seeking a smart, professional, and client-focused Front Desk / Customer Service Representative to serve as the first point of contact at our high-end residential facility in Ikoyi.


• The ideal candidate must be well-presented, articulate, and capable of providing exceptional customer service to residents and guests in a courteous and efficient manner.

Key Responsibilities

• Greet and attend to residents, guests, and visitors in a warm, welcoming, and professional manner


• Handle all front desk operations including phone calls, inquiries, and visitor logs


• Assist residents with complaints or service requests, ensuring prompt resolution


• Manage correspondence, packages, and delivery records


• Provide administrative support as required


• Maintain a tidy, professional, and organized reception area


• Report incidents or unusual activity promptly to management

Requirements

• Minimum of HND in any discipline


• 3–4 years proven experience in a customer service/front desk or hospitality-related role


• Excellent verbal and written communication skills


• Presentable appearance with good grooming and etiquette


• Strong interpersonal skills and ability to build rapport with clients


• Loyalty, discretion, and a high level of professionalism


• Ability to work both morning and night shifts as scheduled


• Problem-solving mindset with a calm and composed attitude under pressure


• Only qualified candidateswill be considered. Proximity to Ikoyi is an added advantage.