e-Channels and Application Administrator at FiberOne Broadband

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
8 months ago

Additional Details

Job ID
131804
Job Views
64

Job Description






Job Objective




  • To optimize Bitrix24 and Odoo systems, ensuring seamless integration and user support to enhance operational efficiency.



Accountabilities




  • Application Management: Administer and maintain Bitrix24, Odoo, and mobile applications to ensure optimal performance, availability, and security.

  • User Support: Provide technical support to users for CRM and ERP systems, addressing issues promptly and facilitating effective resolutions

  • Training and Documentation: Develop and deliver training programs for users on Bitrix24, Odoo, and mobile app functionalities, along with maintaining comprehensive user documentation.

  • Data Management: Oversee data integrity and accuracy within the CRM and ERP systems, including regular data audits and updates.

  • Integration Oversight: Manage API integrations between Bitrix24, Odoo, and other third-party applications, ensuring seamless data flow and functionality.

  • Change Management: Implement updates and enhancements to the applications as needed, ensuring minimal disruption to users and maintaining comprehensive documentation of changes.

  • Collaboration with IT Teams: Work closely with IT and development teams to troubleshoot technical issues, facilitate upgrades, and implement best practices for system security.



Qualifications




  • Interested candidates should possess a Bachelor's Degree or HND with 2-4 years experience.



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