Job Description
Job Purpose
- To implement and coordinate marketing strategies towards achieving the long-term growth and profitability objectives of the business. Responsible for developing and executing marketing strategy to drive incremental growth, customer engagement, and sales performance across all its channels.
- This role oversees multi-channel marketing campaigns, digital marketing, brand partnerships, and customer insights to grow market presence.
Key Responsibilities
Marketing Strategy Development:
- Develop and implement a comprehensive marketing strategy that aligns with business objectives.
Budget Management:
- Create and manage the marketing budget to ensure efficient allocation of resources.
Campaign Planning and Execution:
- Plan, execute, and monitor marketing campaigns to drive brand awareness, engagement, and sales.
Marketing Strategy Implementation:
- Strategy Documentation: Develop and document a comprehensive marketing strategy.
- Strategy Alignment: Ensure marketing activities align with business goals and objectives.
Budget Management:
- Budget Allocation: Percentage of the marketing budget allocated to different channels and activities.
- Budget Utilization: Percentage of the budget utilized as planned.
Campaign Performance:
- Campaign ROI: Return on investment for each marketing campaign.
- Lead Generation: Number of leads generated from marketing campaigns.
- Conversion Rate: Percentage of leads converted to customers.
Team Performance and Collaboration:
- Team Productivity: Measure the productivity of the marketing team.
- Cross-functional Collaboration: Number of successful collaborative projects with other departments.
Brand Awareness and Engagement:
- Brand Awareness: Increase in brand awareness metrics (e.g., brand recall, brand recognition).
- Engagement Rate: Overall engagement rate across all marketing channels.
Market Research and Analysis:
- Market Insights: Number of market research reports and insights generated.
- Competitor Analysis: Frequency and depth of competitor analysis conducted.
Customer Feedback and Satisfaction:
- Customer Feedback: Collect and analyze customer feedback to improve marketing strategies.
- Customer Satisfaction Score: Track customer satisfaction and adjust marketing efforts accordingly
Requirements
- A good First Degree in social / Management / physical sciences.
- Possession of a Post graduate Degree in Marketing / Business Administration or related degree is an added advantage
- Membership of the NIMC, APCN, AAN, or any other related professional qualification is an added advantage.
- Minimum of 5 years Marketing hands on work experience in a similar role in a related industry
Knowledge:
- Basic working knowledge of website analytics tools (e.g., Google Analytics, Net Insight, Omniture, Web Trends)
- Strategic Planning: Ability to develop and execute long-term marketing strategies aligned with business goals.
- Knowledge in identifying target audiences creatively devising and leading across channels marketing campaigns that engage, educate and motivate
- Brand Management: Expertise in building, managing, and evolving a brand to increase recognition and loyalty.
- Digital Marketing: Proficiency in SEO, SEM, email marketing, social media, and digital ad campaigns.
- Content Marketing: Skills in storytelling, content creation, and distribution across multiple platforms.
- Market Research & Analysis: Ability to analyse market trends, customer behaviour, and competitors to inform strategy.
- Up-to-date with the latest trends and best practices in online marketing and measurement
- Familiarity with Customer Relationship Management and Content Management System software
- Knowledge of research methods; data analytics software
- Progressive experience in brand marketing; QSR, FCR, or Retail preferred
- People management experience with a proven track record of coaching and developing high-performing cross functional team with a keen eye for talent and a passion for diversity, inclusion, & belonging
- Proven track record of developing brand strategy, building campaigns, and executing marketing plans that drive tangible business result
- Demonstrated initiative, critical thinking, decision-making, and problem-solving skills, with the ability to thrive in a fast-paced, dynamic environment
- Ability to communicate to senior leaders in the organization and across different cross-functional groups
- Experience leading analytics and performance marketing or product teams
Key Performance Indicator
- Achievement of Company Sales, EBITDA, GP, PAT targets
- Achievement of the Marketing Division’s budget/targets/objectives
- Achievement of Individual Personal Development Plans