Regional Customer Manager (RCM) at Omnibiz Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
8 months ago

Additional Details

Job ID
131921
Job Views
66

Job Description






Key Responsibilities




  • Manage and grow key customer accounts.

  • Lead field customer teams (ACMs & reps).

  • Improve customer experience and retention.

  • Track KPIs and resolve customer issues fast.

  • Build loyalty and long-term relationships.



Requirements




  • Candidates should possess relevant qualifications.

  • 3+ years in customer/account management.

  • Strong leadership and communication skills.

  • Experience in FMCG or e-commerce is a big plus.

  • Based in or willing to work in Ikorodu.



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