Retail Tac Engineer at IpNX Nigeria Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
13193
Job Views
105

Job Description



Educational Qualifications:  



  • BEng Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2/ Upper Credit Minimum)

  • CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)

  • MSc involving Engineering, Sciences, Mathematics or similar fields

  • Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE


Purpose of the Job


The Retail Tac Engineer is responsible for ensuring efficient service delivery to the customers andensure customer satisfaction for all new services and support related service. He will have the responsibility of contributing towards the research, design and implementation of functionality that will propel ipNX products and market-leading solution to the next level. Also, he is to Provide technical support through collaborative partnership to deliver high quality and reliable network performance.


Functional Skills:



  • Customer centric and stakeholders management

  • Good LAN/WAN network design and implementation skills

  • Ability to solve complex problems in the shortest available time using honed analytical skills

  • Good interpersonal skills with customers, vendors and members of team

  • Design and analytical troubleshooting of LAN, WAN network and Internet-data architecture with good knowledge of routing protocols (EIGRP, OSPF, RIP etc)

  • Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN)

  • Ability to use network monitoring/optimization devices(software/hardware) to proffersolutions to network related problem and optimize network performance where necessary

  • Ability to confidently communicate with personnel at all levels of the organization

  • Extensive technical knowledge deploying and managing network and infrastructure environment

  • Well organized, articulate and has numerate skills

  • Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.

  • Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space

  • Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases

  • Have an entrepreneurial spirit

  • Pre-Sales & Post-Sales Management

  • Project managementskills also desirable


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