Assistant Customer Service Officer (NYSC) at Zee Express Procurement & Logistics

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
8 months ago

Additional Details

Job ID
132008
Job Views
43

Job Description






Responsibilities




  • Assist and manage current customer accounts.

  • Deal with a high volume of inbound and outbound phone calls.

  • Maintain relationships with other courier services and customers.

  • Provide exceptional customer service to customers and couriers.

  • Solve customer and courier problems and help resolve issues.

  • Provide shipment quotes for customers and set up shipments as required by customers.

  • Excellent multitasking skills within their workspace as well as computer software programs.



Requirements




  • Interested candidates should possess a B.Sc Degree / HND Qualification. 

  • Male / Female corp member needed for this role

  • Corp member must be serving in Lagos

  • Proximity to the place of work is an added advantage

  • Must have good communication skills

  • Must be between 21 - 26 years.



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