Control Room Officer at International Masters Security Systems (IMSS) Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
13239
Job Views
97

Job Description



Roles and Responsibilities



  • Perform Control Room daily operations with high integrity and efficiency.

  • Monitor CCTV during the shift and report any unusual activity to Security Manager Respond promptly to the radio checks, made by the staff and keep accurate records of all communication.

  • Keep record of staff members, going on visits & keep a record of any incidents and report these to the SM, GM and PC.

  • Monitor Vehicle and Staff movements via CCTV and report any alarm activation to the Duty Security officer and Superiors.

  • Inform Security Manager of any Security related incident. Instigate telephone Tree where directed to do so.

  • Monitor the security situation and detail the RRV to prove routes and advise on the road status.

  • Manage the main switchboard, answer all the calls courteously and direct them to the right department promptly and courteously.

  • Prepare and manage extension lists and other duty officers’ lists on weekly basis.

  • Manage Store and inventories record management.

  • Collect and enter Operatives details in respective database and update multiple databases used in daily operations of Control Room. Also prepare daily reports for staffs concerned.

  • Take important messages for staff mainly of Headquarter and delivering such messages on priority bases without any delay, when staff are off duties.

  • Make arrangements for staff clearance, coordinating with Security Supervisor/Police and keep the Security Duty officer informed.

  • Receive and distribute all the incoming mail from post room and maintain the mail log books. Sort out unmarked mail to the relevant sections/individuals.

  • Deal with in & out of office hours IMSS Headquarters Cases. Record their details and inform the relevant duty officers accordingly.

  • Also prepare Radio Checks Report for and carry out any other duty as directed by the duty SM, GM, HRM and the PC.


Educational Qualifications



  • OND minimum with good command of English and Security Supervision experience.

  • HND or BSc with at least knowledge of security supervision.

  • At least 3 years work experience.


Desirable:



  • Good standard of oral and written in English

  • Ability to use the Microsoft Office Package especially MSWord, MS Outlook and MS Excel

  • Ability to work long straight hours


Required competencies



  • Paying absolute attention to every detail.

  • Making Effective Decisions.

  • Leading and Communicating.

  • Managing a Quality Service.

  • Delivering at Pace.


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