• Application Deadline:
• Position: Telco Account Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 6 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Responsibilities

• Experience in managing Telco operator accounts (MTN, Airtel, 9mobile, Glo) is an advantage.


• Understanding telecommunications and/or consumer products and Apps.


• Establish productive, professional relationships with assigned customer accounts and their personnel, at all levels especially at the Management levels.


• Coordinate the involvement of other departments, such as Product Development, Project Management, Service Support, etc., to meet the Business Account performance objectives and customers' expectations.


• Ability to understand customer needs and identify new opportunities in the Business Accounts.


• Candidate should have passion for technology.


• Understand the local telecommunications market space and the global telecommunications market trends and developments.


• Provide input and actively participate in the development and growing of the Business Accounts.

Qualifications

• Bachelor's degree in Computer Science, Information or Business Sciences, or related fields.


• 3 to 6 minimum years’ experience in an Account Management and/or Product Management (customer-facing) role.

Skills/Requirements:

• Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.


• Strong ability to engage with customers by phone, email, and in person.


• Great interpersonal and presentation skills.


• Strong customer focus.


• Excellent communication skills (both verbal and written).


• Excellent time management, analytical and problem-solving skills.


• A self-starter, well organized, and a prolific multi-tasker.


• Innovative and creative.