Job Description
Role Summary
- We seek a Business Operations Director -a high-performing, pedigree-backed leader, passionate about scaling businesses, building operational structures, and developing top-tier teams.
- As senior strategic hier , you’ll drive strategic initiatives, operational excellence, and cross-functional integration while aligning closely with the company’s long-term vision for sustainable growth.
Key Responsibilities
- Design, implement, and optimize operational strategies aligned with business goals.
- Spearhead business-wide efficiency initiatives and continuous process improvements.Process Optimization & Systems Management
- Review and refine core workflows, SOPs, and operational systems to enhance productivity, service delivery, and cost-efficiency.
- Drive digital transformation and automation initiatives where relevant
Budget & Resource Management
- Lead operational budgeting, financial forecasting, and resource allocation processes.
- Ensure effective cost management while meeting operational and financial KPIs.
Cross-Functional Leadership
- Work closely with Heads of Finance, HR, Sales, Marketing, and Technical teams to ensure operational synergy.
- Resolve interdepartmental bottlenecks and build cross-functional accountability.
Business performance Management & Reporting
- Establish and track operational KPIs, performance dashboards, and business intelligence reports.
- Deliver actionable insights and implement corrective measures proactively.
Risk & Compliance Oversight
- Ensure strict adherence to regulatory, legal, and quality standards.
- Identify operational risks and implement mitigation strategies.
Vendor & Partner Management
- Oversee vendor, supplier, and third-party contract management to drive operational value and optimize service delivery.
Key Requirements
- Master’s degree in Business Administration (MBA) from a recognized institution (minimum grade: Second Class Upper / Merit or equivalent).
- Minimum 5-7 years’ progressive operational leadership experience; electronics, distribution, or Pro AV sector experience will be an advantage
- Proven track record of developing and scaling operational frameworks and high-performing teams.
- Strong leadership presence- results-driven, inspiring, and resilient.
- Demonstrated ability to “get things done” in fast-paced, high-growth environments.Strategic thinker with operational hands-on agility.