• Application Deadline: Sun, 31 Jul 2022 00:00:00 GMT
• Position: Restaurant Hostess


• Job Type Full Time


• Qualification


• Experience


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

Job Description

• A hostess or host greets customers as they enter a restaurant, takes their reservations or puts them on a waiting list, gives them menus and shows them to their seats.


• They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.

Responsibilities

• Greeting guests as they enter, and putting them on a waiting list as necessary.


• Providing guests with menus and answering any initial questions.


• Seating guests at tables or in waiting areas.


• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.


• Engaging with guests to ensure they're happy with food and service.


• Responding to complaints and helping to resolve them.


• Answering phone calls, taking reservations and answering questions.


• A knowledge of the menu.


• Helping out with other positions in the restaurant as needed.


• Providing great customer service.

Requirements

• Fluenct in English language.


• Good look and nice stature is an added advantage


• Ability to provide top-notch customer service in a fast-paced environment.


• A positive attitude and ability to work well under pressure with all restaurant staff.


• Does high-quality work while unsupervised.


• Able to work in a standing position for long periods of time.


• Able to safely lift and easily maneuver trays of food when necessary.


• Willing to follow instructions and ask questions for clarification if needed.


• Able to handle money accurately and operate a point-of-sale system.


• Able to work in a busy restaurant environment.


• Restaurant experience a plus.