Job Description
Location: Victoria Island, Lagos
Industries/Sector: Financial Sector
Job Brief
- The Recovery Officer is responsible for the collection of debts prior to legal recovery proceedings commencing, negotiating payments/payment arrangements, handling debtor enquiries and provides administrative assistance to the team.
Job Responsibilities
- Keep tracking outstanding debts.
- Plan course of action to recover owed money.
- Locate and contact debtors.
- Update account status and database regularly.
- Comply with requirements when legal action is unavoidable.
- Handle customers' questions or complaints.
Job Requirements
- HND / BSc in any relevant field
- 3 - 5 years of experience as a Recovery Officer
- Analytical thinker with strong customer service, marketing and skills.
- Excellent interpersonal, communication and public speaking skills.
- Ability to work independently and as part of a team