• Application Deadline:
• Position: IT Support Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 2 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Responsibilities

• Provide first-level technical support to end-users for software, hardware, and network-related issues.


• Troubleshoot and resolve hardware and software problems efficiently.


• Perform routine maintenance and upgrades on IT systems and devices.


• Configure and manage custom domains, email accounts, and related settings.


• Assist in the setup and configuration of networks, routers, firewalls, and security protocols.


• Monitor system performance and implement solutions to enhance efficiency and security.


• Ensure proper documentation of issues and resolutions.


• Support Microsoft Office Suite applications and maintain licensing compliance.


• Collaborate with other departments to understand and address their IT needs.


• Create basic visual content using Canva or other design tools for internal communications or IT documentation (optional but a plus).

General Requirements

• BSC or HND in computer science, Information Technology or related field


• 1-2 years experience in IT support role or related field


• Good knowledge of software and hardware troubleshooting


• Good knowledge of networking and related configurations


• Candidates should reside around Lekki


• Good knowledge of security principles in IT


• Experience working with Custom Domains and configurations


• Good knowledge of Microsoft suites


• Good design knowledge with Canva or design software is a plus