• Application Deadline: Wed, 10 Aug 2022 00:00:00 GMT
• Position: Customer Service/Admin Support


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Delta


• Job Field Customer Care 
  

Location: Asaba, Delta State

Responsibilities

• Manage filing of documents


• Collate and distribute mail


• Prepare communications, such as memos, emails, invoices, reports, and other correspondence


• Attend to visitors, guests, or employees from several departments on key issues


• Screening phone calls and routing callers to the appropriate party.


• Generate reports and presentations.


• Identify and assess customers’ needs to achieve satisfaction


• Maintain polite and professional communication via phone, e-mail, and mail.


• Ensure proper documentation of every complaint filed

Requirements

• B.Sc./H.N.D in any degree from a reputable institution in the country


• Minimum of 2 years of experience as a customer support officer in a structured organisation


• Excellent written and verbal communication skills


• Proficiency in the use of Microsoft Applications such as Word, Excel, and PowerPoint


• Attention to detail and problem-solving skills


• Candidate must be resident in Asaba, Delta State