To provide an accurate, timely, and qualitative dispensing service of drugs according to medical prescriptions and
MSF protocols, standards and procedures in order to improve the patient’s health conditions
Job Description
Dispensing medication to patients according to medical prescription, ensuring the medication is labeled with the correct drug name, strength, quantity, expiry date, directions for use and additional required information and providing clear instructions and advice on how to take the drug, when, how long, how to store, possible side-effects and any other relevant warnings. Making sure the patient understands in order to ensure correct treatment.
Adhering to MSF practice policies and procedures for dispensing medicines, in particular those relating to controlled drugs and ensuring respect of confidentiality in dispensing
Placing accurate and timely orders with the central stock, maintaining minimum stock levels of medicines, checking expiry dates and storage conditions and ensuring no medicines or material are taken out of the dispensary without authorization
Maintaining accurate dispensing records and regularly reporting them to his/her technical reference.
Ensuring returned and out-of-date medication is safely removed to a well designated quarantine zone for unwanted pharmaceuticals, separated from the normal stock
Organizing and keeping clean the dispensing area, ensuring cleanliness and care in handling medicines to avoid contamination and mix-up.
Maintaining dispensary equipment, ensuring it is clean, accurate and in a good state of repair.
Maintaining the integrity and security of the dispensary by admitting only authorized personnel and ensuring that all medicines are stored as appropriate. Reporting immediately to the technical reference on any problem arising in the service (especially loss, robbery, quality problems with medicines (abnormal changes in colour, consistency, and odour) damage of medical equipment or medicines).
Understanding, recording and informing on any complaint received from patients related to medicine use or side effects.
Ensure that all medication shelves are checked in the morning and refilled.
Review of stock and communicate to supervisor when stock reaches minimum level.
Ensure supply of items follows the FEFO/FIFO rule according to MSF protocol.
Double check the prescription and the medication according to the condition of patient
Ensure that delivery is according to MSF admission criteria
Report the number of patients
Understanding, recording and informing supervisor on any complaint received from patients related to medicine use or side effects.
Requirements
Education: Diploma in Pharmacy/Pharmacy Technician Certificate (Pharmacy License is an Added Advantage)
Experience:
Working experience of at least 1 year in a hospital or health care center
Working experience in a dispensary is a plus
Languages: Fluent English (oral and written English), Hausa, Kanuri are Essential
Knowledge:
Essential knowledge of basic mathematics and use of measuring equipment