We are seeking an experienced and proactive Workshop Manager to oversee our automobile workshop operations in Benin City.
The ideal candidate will have a strong technical background in automotive services, excellent leadership skills, and a passion for delivering outstanding customer service.
Key Responsibilities
Manage day-to-day operations of the automobile workshop to ensure efficiency and productivity.
Supervise workshop staff, including mechanics, technicians, and support personnel.
Assign repair and maintenance tasks, ensuring adherence to quality and safety standards.
Diagnose vehicle issues and recommend appropriate repair solutions.
Monitor inventory of tools, parts, and equipment; coordinate procurement as needed.
Ensure timely servicing and repairs to meet customer expectations.
Maintain a clean, safe, and organized workshop environment.
Develop and enforce standard operating procedures and compliance protocols.
Liaise with customers, address concerns, and provide regular progress updates.
Prepare reports on workshop performance, job costing, and productivity metrics.
Requirements
Minimum of HND / BSc in Mechanical Engineering, Automotive Technology, or a related field.
5+ years of hands-on experience in an automobile workshop, including at least 2 years in a supervisory role.
Strong knowledge of vehicle diagnostics, repair procedures, and workshop management tools.
Excellent communication, organizational, and problem-solving skills.
Ability to lead a team and work under pressure in a fast-paced environment.
Proficiency in Microsoft Office Suite and automotive management software is an advantage.